Archive for October, 2017

Good Care Service

Wednesday, October 25th, 2017

For many years has been mentioned the subject of attention to the client, most are aware of its importance, but today we continue to see the same shortcomings of many years ago, though not in all companies, of course. The big drawback is that people receive a lot of information through various trainings but in reality do not incorporate the concept of attention to their own lives, so that there is an excellent attention is necessary to ensure that the ideas and concepts will become an integral part of individuals, this can take some time, in the book the secret of the power of the goals of Andrew Corentt explains the process of internalization of an ideawhatever it may be, in where you are able to view and modify their own internal dialogue so that its desire to become a clear reality. To the extent that people are deeply convinced of the importance of customer service your company will receive tremendous benefits, this could take some time but among many will get the following benefits: Customer loyalty: every day is much more expensive to attract new customers because the number of competitors is higher and many of them are really worried about providing excellent service, in that sense take care of customers that already exist is undoubtedly essential, that brings a great loyalty of a customer provided that we have exceeded your expectations. Obtaining an image and prestige: when we have very satisfied customers then the possibility of increasing our number of new customers is enormous, to that extent consumers are creating a great image around our company, it is necessary to make a sustained effort to keep such prestige, many companies have fallen into the trap of not maintaining the quality of service and products, the home began to work well they got a good portfolio of clients but complied and neglected which causes an abrupt loss of their image that is then very difficult to retrieve.