End Company
Reduction of risks: many times, non-core functions could be critical, in that time they will need a specialized intervention. In those moments, if the same function that is externalized becomes critical, in the hands of the service provider it will be in good hands, because the pool of talent available at the end of the outsourcing and by all the experiences that has won through the service of other customers, would be in a position and much better to deal with any kind of risk. 7. The management capacity: there may be times in which non-core functions may need additional hands to comply with tasks and deadlines.
In those moments, it would be difficult for an employee of the company to cope with the pressure. However, if the function is shared with others, the headache of meet the time limits would be in charge of outsourcing in question. Now we are on negative points, one by one. 1. Language barriers: the right thing is to say that language barriers pose a threat.
However, there are several countries that actually promote its people to learn foreign languages that help Outsourcing processes. One of these countries is India, where there are numerous institutions that are highlighted in the teaching of foreign languages. Indeed, all in the India call centers have a compulsory for agents accent training before going live. 2. Social responsibility: Is true that the relocation of processes translate into growth of unemployment in the country from where the processes are being relocated. However, that’s only part of the story! Outsourcing as a result of greater profitability for companies that are then reinvested in the economy. This definitely has an impact far better than the negative impact of the rise in unemployment. In fact, the negative aspect is widely offset by the positive impact of gains get fruit within the economy. 3 Conocimientode the company: is true that an employee might have a better understanding of the company. However, this knowledge is not constructed in the overtime. Any outsourcing service can create the same kind of knowledge from a knowledge transfer structured from the business of the service provider. 4. The rotation of personnel: personnel rotation is something that even a company has to manage with own employees. This is something that is a common problem and therefore cannot be used against outsourcing service.